Case Study: Rice Memorial Hospital achieves scalable, cost-saving staff education with HealthcareSource NetLearning

Rice Memorial Hospital delivers top-notch staff education using NetLearning

Rice Memorial Hospital, a Level 3 trauma center in Willmar, MN with about 1,000 employees, faced growing challenges keeping staff educated across multiple locations while meeting changing regulatory and accreditation requirements. Its existing LMS couldn’t scale with staff growth or provide unified tracking and reporting, so the hospital needed a more flexible, reliable system to manage mandatory and role-specific training.

Rice implemented HealthcareSource NetLearning, leveraging its eLearning library, easy course creation and strong client support. The solution now delivers over 70 courses to nearly 1,000 employees, reduces costly annual in-person training, and improved reporting and access from multiple locations. Outcomes include higher employee satisfaction, assurance of accreditation compliance, and a reduction in administrative FTEs from 2.25 to 1.75.

Rice Memorial Hospital

Sherri Klaers

Staff Education Coordinator