Case Study: Mary Free Bed Rehabilitation Hospital streamlines reference checks and improves hiring decisions with HealthcareSource Reference Assessment

Mary Free Bed Rehabilitation Hospital - Customer Case Study

HealthcareSource helped healthcare HR teams struggling with slow, inconsistent reference checks that ate up staff time and produced limited, phone-tagged feedback. Hospitals like Wilson Memorial and Mary Free Bed faced rising hiring volumes and administrative burdens, making it difficult to get reliable insights on candidate performance, culture fit and timeliness.

They implemented HealthcareSource Reference Assessment, a structured, automated online reference-checking solution that centralizes responses, enables simultaneous checks, and produces comparative reports for hiring managers. Implementation was quick, improved response honesty and completion rates, reduced HR time spent chasing references, and delivered measurable value (Wilson anticipates ~$6,000 annual time savings and ~$50,000 by avoiding bad hires), while customers praised the product and responsive support.

Mary Free Bed Rehabilitation Hospital

Josh Schultz

Employment Specialist