Case Study: Kingman Regional Medical Center achieves faster reference checks and a 7-day reduction in time-to-fill with HealthcareSource Reference Assessment

Kingman Regional Medical Center Uses HealthcareSource Reference Assessment

Kingman Regional Medical Center (KRMC), a 253‑bed, multi‑campus hospital in Kingman, Arizona with about 1,700 employees, needed to hire top clinical staff quickly but was bogged down by slow, time‑consuming reference checks. With one recruiter handling roughly 200 professional openings a year and managers required to complete three reference checks, KRMC’s average time to fill was about 80 days and references were often completed after hires — a compliance and efficiency problem compounded by tight budgets.

KRMC implemented HealthcareSource Reference Assessment (integrated with its existing Position Manager) to automate reference requests and responses, allowing managers to initiate checks with two clicks and send online surveys to references. Deployment was fast and cost‑effective, and KRMC saw reference turnaround drop from a week to 24–48 hours, time‑to‑fill fall by seven days, higher‑quality behavioral references, saved manager hours each week, and a growing pool of vetted candidates and reference contacts.

Kingman Regional Medical Center

Rob Rennells

Recruiter