Case Study: CaroMont Health achieves 53% faster training and 38% cost savings while boosting compliance and patient safety with HealthcareSource

CaroMont Health Uses Blended Learning from the HealthcareSource eLearning LibrarySM to Improve Compliance, Patient Safety, and Employee Engagement

CaroMont Health, a regional health system in Gastonia, NC with roughly 3,900 staff, faced growing strain from mandatory AHA Basic Life Support (BLS) classroom recertification: dozens of multi-hour classes each year created scheduling headaches, tracked physical textbooks, generated no-shows, and required manual compliance reporting that consumed Education Department resources and instructor time.

The organization moved to a blended learning model using the HealthcareSource eLearning Library and NetLearning LMS—a three-module curriculum with a 45-minute online course plus a 15-minute in-person skills check and automated enrollments. The change delivered faster, 24/7 access and consistent instruction, eliminated library books, simplified reporting, and cut training costs by more than 38% (about $57K), reduced employee training time 53% and instructor time 67%, freed hundreds of instructor hours annually, and improved compliance and information retention for better patient safety.

CaroMont Health

Dana Jones

Education Support Specialist