Case Study: Verse Group achieves scalable, Bullhorn-integrated cloud telephony and branded virtual meeting rooms with 8x8

Verse Group overhauls its ageing telephony system with ScopeLogic and 8x8

Verse Group, a Perth-based recruitment specialist growing about 40% annually, found its aging phone system — limited to 16 handsets and four external lines — unable to support expanding staff and a planned office move. The company wanted a cloud-first telephony solution that would eliminate on-site equipment and integrate tightly with its Bullhorn CRM to keep workflows efficient.

ScopeLogic implemented the 8x8 cloud UC platform, delivering cloud telephony, analytics, a single admin interface, Team Chat, secure video meetings and Bullhorn integration. The result: no line restrictions, centralized office numbers (so staff no longer share personal mobiles), automated call/chat logging and caller pop-ups, standardized messaging, and branded virtual meeting rooms — boosting efficiency, collaboration and client engagement.

Verse Group

Jeff Grbelja

Director