Case Study: Skills Alliance achieves scalable global communications and improved remote working with 8x8 Virtual Office

Skills Alliance scale up with 8x8’s Cloud Communications solution

Skills Alliance, founded in 2005, is an international recruitment agency for the pharmaceutical, medical device and consumer health markets with offices in the UK, US and Switzerland. Rapid growth since 2013—now 70+ staff—created a need for a scalable, reliable communications platform that could unify dispersed teams and support remote working.

Skills Alliance deployed 8x8’s cloud-based Virtual Office (85 lines), giving staff HD video on desktop and mobile, simultaneous call routing and seamless device handover, plus call recording and analytics. The solution boosted productivity, cut travel time and costs through video interviewing, improved training and onboarding with recorded calls, and provided the reliability and scalability to support ongoing global expansion.

Skills Alliance

Carl Marotta

Chief Executive Officer