Case Study: SEKOLogistics achieves major cost savings and seamless global communications with 8x8

SEKOLogistics supplies global workforce with seamless communications on 8x8

SEKOLogistics, a global logistics company with more than 150 offices in 60+ countries, needed a simpler way to connect distributed employees and regional contact centers across a hybrid workforce. The company wanted to reduce communications complexity, avoid managing multiple local providers, and improve ease of setup and administration, so it turned to 8x8 and its cloud communications tools, including 8x8 Work and 8x8 Contact Center.

8x8 implemented a fully virtual communications setup with softphone-based calling, automated phone configuration, and a single platform for offices and warehouses worldwide. The result was major savings in both time and money: SEKOLogistics said it saved a couple hundred dollars per phone and avoided buying around 300 phones in just a few months, while also eliminating dedicated on-premises hardware and simplifying management through one portal.

SEKOLogistics

Ilyas Yezdani

Lead Field Services Engineer