Case Study: G&M Group achieves unified communications and cost savings with 8x8

Manufacturing Firm Selects 8x8 for Unified Communications

G&M Group is a privately owned UK manufacturer of heat exchangers with about 115 employees across sites in Scotland, England and Ireland. Facing an aging on‑premises PBX, inconsistent telephony systems at different locations and high interoffice/international call costs, IT management wanted a single, easy‑to‑maintain solution that would reduce operating expenses and simplify administration.

G&M chose 8x8’s cloud unified communications via partner ITFA, which was remotely configured and rolled out in a single day. The solution delivered hot‑desking, ring groups, conferencing and voicemail‑to‑email, made it simple to add users, unified extensions across sites, eliminated costly traditional lines and produced immediate and ongoing monthly cost savings while improving collaboration across the Group.

G&M Group

David Forrest

IT Manager