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282 Case Studies
Case Study: McDonnell and Associates achieves seamless mobile connectivity and reduced IT maintenance with 8x8
A 8x8 Case Study
Law Firm Keeps Attorneys Connected Everywhere With 8x8 Cloud-based Business Phone Service
McDonnell and Associates is a multi-office general practice law firm with a strong real estate practice and many attorneys who work remotely or travel for closings. The firm’s aging NEC key system was maxed out, could not support mobile users, required costly on-site provisioning and maintenance, and slowed expansion into new offices.
McDonnell deployed 8x8 Virtual Office, unifying offices, home workers and traveling attorneys on a single cloud telephony platform in under 30 days. The solution’s mobile app, self‑service admin portal, centralized directory, chat, find‑me/follow‑me and web‑conferencing cut provisioning time to minutes, sped new office openings from weeks to days, eliminated maintenance contracts and improved business continuity and overall staff productivity.
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McDonnell and Associates
Paul Siskin
CIO, McDonnell and Associates