Case Study: Kingspan Water & Energy achieves lower costs and modernized communications with 8x8 Engage

Kingspan Water & Energy found its right-fit solution with 8x8 Engage

Kingspan Water & Energy, a global leader in environmental and energy solutions, was struggling with fragmented, outdated communications systems made up of on-premises PBXs and Skype for Business. The company needed a modern cloud-based platform to standardize communications across multiple countries, support remote and hybrid work, improve analytics, and reduce high maintenance and operating costs, so it turned to 8x8 Engage and related 8x8 solutions.

8x8 implemented a tailored mix of 8x8 Engage and 8x8 Contact Center, along with 8x8 Frontdesk and 8x8 Supervisor Workspace, to fit different team needs. The rollout eliminated legacy infrastructure, enabled flexible remote access, and improved visibility into operations, helping Kingspan Water & Energy save an estimated £70,000 annually, cut platform costs by 50%, and deploy the solution across six countries in less than six months.

Kingspan Water & Energy

Richard Gray

IT Manager