Case Study: Kettle Cuisine achieves seamless, secure unified communications with 8x8

Kettle Cuisine serves up excellent communications with 8x8

Kettle Cuisine, a national maker of fresh, premium soups and prepared foods based in Lynn, MA, was operating across four sites with about 400 employees but relied on a patchwork of outdated communications systems inherited through growth and acquisitions. The fragmented setup left no in-house expertise to manage changes, exposed privacy concerns as staff were reluctant to share personal numbers, and made seamless collaboration and remote work difficult.

Kettle Cuisine migrated to the 8x8 eXperience Communications Platform (8x8 Work), an easy-to-install cloud solution that consolidated phones, admin portals, and features like ring groups, call queues, and visual voicemail. The migration had zero downtime, simplified administration, protected employee privacy by enabling remote business lines, and supported a smooth shift to hybrid work—improving productivity and unified communications across all locations.

Kettle Cuisine

Neal Anderson

Director of IT