Case Study: Tangent International achieves 40% call cost savings and seamless global cloud communications with 8x8

International Recruitment Company Communicates Globally with 8x8 Cloud Communications

Tangent International, a specialist technology recruitment firm operating across 175 countries and more than 220 locations, needed a reliable, global communications system to support remote work, speed up candidate screening and meet high client standards. Their legacy phone setup lacked time-saving features such as click-to-dial and videoconferencing, making efficient, distributed communication difficult.

Tangent migrated to 8x8 Virtual Office Pro in a one-day install, integrating with their CRM to enable click-to-dial, HD video calls and mobile/remote calling, plus ongoing support and training. The cloud solution cut call costs by about 40%, improved call quality and recruiter productivity, reduced travel and the company’s carbon footprint, and is now being rolled out to additional offices.

Tangent International