Case Study: DiLuigi Foods achieves unified communications and faster customer response times with 8x8

How 8x8 serves up excellent communications for DiLuigi Foods

DiLuigi Foods, a U.S. food manufacturing company, was struggling with an expensive, error-prone Verizon PBX that was difficult to manage and lacked modern features like remote work support and call screening. The company partnered with TNS Communications and selected 8x8, along with 8x8 Work and 8x8 Voice for Microsoft Teams, to replace its outdated communications setup.

8x8 delivered a seamless migration to a unified, cloud-based system across three locations and roughly 150-200 employees, including 35 softphones and about a dozen hard phones. The new setup simplified administration, improved collaboration through Microsoft Teams integration, and boosted productivity, leading to faster customer response times and easier system changes for new users and locations.

DiLuigi Foods

Michele Sabri

IT Manager