Case Study: Gaia achieves 50% cost savings and reliable hybrid communications with 8x8

Gaia trusts 8x8 for reliable hybrid communications

Gaia is a Boulder-based streaming video subscription service available in 185 countries that had recently spun out from its parent company and needed to modernize its communications. The company required a full-cloud solution to support a hybrid workforce (some remote, some in-office), avoid managing on-prem phone systems, meet budget and security needs, and complete the migration in about two months — so Gaia evaluated providers and chose 8x8.

8x8 migrated Gaia to cloud telephony and the 8x8 Work app, replacing desk phones with virtual numbers and easy-to-use apps that required minimal training. The rollout was stable and swift (no downtime during migration), cut monthly phone costs by roughly 50%, and freed up IT time and budget to invest in new features and initiatives.

Gaia

Jason Riley

Senior Director of IT/Operations