Case Study: Prospect Capital Management achieves 15% cost savings and flexible hybrid communications with 8x8

From hot desks to home offices, 8x8 provides Prospect Capital with a flexible, cost-effective communications solution

Prospect Capital Management, a leading alternative asset manager with offices across the U.S., was running legacy on‑premises Avaya telephony and needed a more elastic, scalable communications platform when COVID‑19 made remote work permanent. The IT team, working with channel partner Transit Broker, sought a flexible, cost‑effective solution that could support both distributed and hybrid workstyles.

Prospect adopted 8x8 Work, deploying pre‑provisioned phones and Wi‑Fi dongles for quick remote setup, self‑service administration, and zero‑downtime number porting. The rollout enabled hot desking and full UCaaS options, improved operational visibility with 8x8 Analytics, simplified onboarding, and delivered roughly 15% savings in communications costs while providing predictable, scalable infrastructure.

Prospect Capital Management

Al Faella

Chief Technology Officer