Case Study: ARGUS Logistics achieves 20% cost savings and streamlined communications with 8x8

ARGUS Logistics boosts organizational efficiency with 8x8

ARGUS Logistics, a full-service logistics management company founded in 1993 and based in metro Detroit with 150 employees and six North American offices, needed a more modern, affordable communications platform to support global growth and a hybrid workforce. Their previous provider offered mainly voice services, but ARGUS required integrated features like chat and video, high reliability, and a simple, fast-to-deploy solution so staff could stay connected with customers and colleagues during and after the pandemic.

ARGUS selected 8x8 Work, which was fully deployed in under a month with guided onboarding and training. The all-in-one platform lets employees switch seamlessly between computer and phone, consolidates tools into a single app, and improved call quality and daily collaboration. The change delivered a 20% reduction in monthly recurring costs and the reliability (99.999% SLA) and functionality ARGUS sought, freeing budget for new initiatives.

ARGUS Logistics

Drew Janney

Chief Operating Officer