Case Study: Oregon Human Development Corporation achieves streamlined communications and cost savings with 8x8

8x8 Streamlines Communications for Nonprofit Service

Oregon Human Development Corporation (OHDC) is a nonprofit serving about 4,300 farm workers and their families across Oregon and Nevada. With staff frequently doing outreach in the field, the organization struggled with six different ISPs/phone providers, costly overhead, inconsistent call routing, limited mobile capability and no receptionist support—creating administrative burden and threatening funds meant for client services.

OHDC implemented 8x8 Virtual Office (43 lines) to unify communications across offices and devices, add mobile apps, multiple auto attendants (English/Spanish), fax and meeting tools, and Outlook integration—all backed by US-based support. The result was simpler administration, professional caller experiences on any device, measurable cost savings and more staff time and budget to spend directly on clients.

Oregon Human Development Corporation

Martin Campos-Davis

Operations Director