Case Study: Yew Chung International School achieves cost savings and simpler phone administration with 8x8

8x8 Lowers Costs and Simplifies Phone System Administration for International School

Yew Chung International School of Silicon Valley (part of the Yew Chung Educational Foundation with campuses in Hong Kong, Shanghai, Beijing and Mountain View) needed to replace an aging on-site PBX that supported 27 phones. The system was costly, slow to service and posed a major headache when the school planned a campus move and wanted a more cost-effective way to make frequent international calls.

YCIS migrated to 8x8 Virtual Office, which ported their numbers to a cloud PBX so phones were plug-and-play at the new location. Features like ring groups, auto attendant, unified outbound caller ID, 4‑digit extensions, voicemail-to-email and Internet fax simplified administration and call handling; the school cut relocation costs, reduced international calling bills (about $150/month), and gained faster, more responsive support.

Yew Chung International School

Tom Huynh Taos

IT Systems Manager