Case Study: The Yew Chung Educational Foundation lowers costs and simplifies phone system administration with 8x8

8x8 Cloud-Based Phone Service Lowers Costs and Simplifies Phone System Administration for International School

Yew Chung International School of Silicon Valley is a bilingual K–5 and preschool campus serving about 175 students. The school was hindered by an aging on-site PBX with 27 phones, high vendor service charges, slow support and the added complication of a 2011 campus relocation that would have made moving the physical phone system costly and disruptive.

YCIS moved to 8x8’s cloud-based VoIP: 8x8 replaced the on-prem PBX, ported numbers and enabled plug-and-play relocation. The school saved on the move and about $150/month on international calls through a global calling plan, and gained features such as 4-digit extensions, unified outbound caller ID, ring groups, scheduled auto-attendant, voicemail-to-email, fax over IP and an easy web admin portal—plus faster, more responsive support and no on-site PBX to maintain.

The Yew Chung Educational Foundation

Diana Hsien

Parent Volunteer