Case Study: Xi'an Famous Foods achieves 50% faster scheduling and improved labor efficiency with 7shifts

Xi'an Famous Foods The Chinese Restaurant Chain Taking Over NYC

Xi’an Famous Foods is a family-founded Chinese restaurant chain that grew from a single Queens storefront to 12 NYC locations and a 20,000 sq ft central kitchen. Rapid expansion, specialized labor needs and an unwieldy scheduling process left management struggling with overtime, staffing distribution and employee work‑life balance — the chain outgrew its old scheduling tool and needed a more efficient solution.

Xi’an implemented 7shifts to manage scheduling across locations, cutting scheduling time by 50% while improving communication and oversight of overtime and labor distribution. The platform enabled leaner staffing, better employee flexibility (reducing turnover risk) and freed leadership to focus on menu, operations and expansion plans.

Xi'an Famous Foods

Jason Wang

Owner