Case Study: The Palm Coffee Bar achieves simpler scheduling and payroll with 7shifts

The Palm Coffee Bar Left 7shifts—And Came Back One Month Later

The Palm Coffee Bar, founded by Joanna Heart, needed a simple way to manage scheduling and payroll as the coffee shop grew. After trying another all-in-one provider, the team found the system confusing and time-consuming, with problems around time clocks, employee documents, and support access, so they returned to 7shifts just one month later.

7shifts provided an intuitive platform for scheduling, payroll, and tip management that better fit the business’s workflow. After switching back to 7shifts, Joanna said the experience was much easier and plans to stay with it, showing that 7shifts helped restore efficiency and reduce the operational chaos caused by the previous system.

The Palm Coffee Bar

Joanna Heart

Founder