Case Study: The Loaf achieves 15-minute scheduling and 4% labour cost savings with 7shifts

The Loaf - Customer Case Study

The Loaf is a small-batch bakery, café and restaurant in Fernie, Canada, run by Phil and Claire Gadd. Rapid growth and seasonal demand made scheduling and labor management increasingly difficult: Phil spent 3–4 hours building schedules in Excel, struggled with time-off changes and shift trades, and needed better visibility into labor costs to keep the business profitable.

They adopted 7shifts (integrated with TouchBistro POS) to create live schedules in about 15 minutes, enable instant shift swaps and improve team communication across managers. Using 7shifts’ labor budget tools to plan by department, The Loaf freed up hours weekly, improved scheduling accuracy and cut labor costs by 4%, helping them focus on profitability and future growth.

The Loaf

Phil Gadd

Owner