Case Study: Steak ’n Shake achieves 95% faster scheduling and significant labor-cost savings with 7shifts

Steak ‘n Shake - Customer Case Study

Steak ’n Shake franchisees John and Trisha run a busy North Carolina location with about 35 employees, but their vendor-supplied scheduling system (LSS) created major headaches: schedules had to be entered on-site, took 8–10 hours or several days to produce, interrupted managers constantly, and communication about shifts and time-off requests was chaotic — making true work–life balance impossible.

They switched to 7shifts after a trial and immediately cut scheduling time by roughly 95%, using templates, mobile access and auto-generated flow charts so managers and staff always see the latest schedule. Communication centralized in the app, time-off requests are tracked and approved in-system, and labor forecasting helped reduce associate labor from ~19% to 16.7% — a significant annual saving on ~$1.6M in revenue — all for $76/month.

Steak ‘n Shake

John Holifield

Owner