Case Study: Smoothie King cuts labor costs 5–7% and reduces scheduling to under 1 hour/week with 7shifts

Smoothie King - Customer Case Study

Smoothie King, a global smoothie chain with more than 800 stores known for “Smoothies with a Purpose,” faced scheduling headaches at three Savannah, GA locations overseen by Area Supervisor Mackenzie Rautanen. Managers relied on a basic scheduling tool in their POS (Focus) that made shift trades, time-off tracking and labor forecasting slow and error-prone, costing time and contributing to poor visibility into labor vs. sales.

After implementing 7shifts, Smoothie King gained sales-based scheduling, easy mobile access, and automated time-off and shift trades—cutting labor spend by 5–7% within a month and bringing total labor from ~25% down to 15% and below. Mackenzie now spends under an hour a week on scheduling, managers and staff experience fewer mix-ups and tardiness, and better forecasting has allowed smarter staffing decisions that free up time to focus on growing the business.

Smoothie King

Mackenzie Rautanen

Area Supervisor