7shifts
69 Case Studies
A 7shifts Case Study
The Kookaburra Coffee, a nine-location coffee brand in Florida, outgrew its handwritten schedules, manual tip calculations, and paper-based onboarding as it scaled. These slow, error-prone processes made labor management and payroll increasingly difficult, prompting the team to look for a better way with 7shifts and Square POS.
Using 7shifts, The Kookaburra Coffee streamlined scheduling, payroll, tip sharing, and onboarding across all locations, while also reducing tool sprawl by replacing 6 to 7 separate platforms. With 7shifts, scheduling time dropped by 4 to 5 hours per store each week, saving 40+ hours total, payroll processing fell by 3 to 4 hours weekly, and new-hire onboarding was cut from 3 to 4 hours to just 10 minutes.
Megan Vidal
Owner