Case Study: National Coney Island achieves unified multi-location scheduling with 7shifts

How National Coney Island Uses 7shifts to Bring Together 16 Locations

National Coney Island, a Detroit-area restaurant chain with 16 locations, was struggling with manual scheduling, siloed operations, and communication that didn’t fit a younger, mobile-first workforce. The company needed a simpler way to manage staff scheduling and keep teams connected across all stores, so it turned to 7shifts.

Using 7shifts’ cloud-based scheduling and team communication tools, National Coney Island standardized scheduling across all 16 locations and gave managers mobile access to labor and sales data. The rollout was fast, with training taking about an hour and 75% of stores adopting it right away; managers also saved hours each week, and the team now sends announcements every other day and handles shift swaps more efficiently.

National Coney Island

Brian Buck

Director of IT