7shifts
53 Case Studies
A 7shifts Case Study
Impact Kitchen is an upscale fast-casual restaurant in Toronto (founded by Josh Brown and Frank Toskan) known for protein-packed, allergy-friendly fare and strong customer service across three locations. As the business expanded, leadership needed a reliable way to create accurate schedules, track time, and keep teams connected to control labor costs and scale operations.
They implemented 7shifts from day one, using features like 7punches time‑clocking, a manager log book, drag‑and‑drop scheduling and robust reports. Assistant Manager Rachel Westelaken now builds a three‑week schedule in about an hour, cross‑references punches daily, keeps labor around 19–20% and credits 7shifts with faster scheduling, clearer communication and smoother expansion.
Rachel Westelakeneid
Assistant Restaurant Manager