Case Study: Fresh Restaurants achieves a 12% labor cost reduction in one year with 7shifts

How Fresh Restaurants Reduced Their Labor Cost by 12% in One Year with 7shifts

Fresh Restaurants, a Toronto-based plant-forward chain that grew from one location to six and employs about 400 people, needed a more user-friendly scheduling and communication system to support rapid expansion and ensure labor compliance during U.S. growth. Their legacy tool lacked reporting, mobile access, and centralized communication, making it difficult to manage availability, time-off, shift swaps and event staffing across multiple locations.

Fresh adopted 7shifts, using its mobile app, drag-and-drop schedule builder, shift pool, Events feature and Micros POS integration for accurate forecasting and enforced schedules. The result: a 12% reduction in labor cost chain-wide (in the first year/first eight months), a 13% increase in sales-per-labor-hour, high forecasting accuracy (~95%), and streamlined communication and shift management across all locations.

Fresh Restaurants

Tory Halpin

Brand Manager