7shifts
53 Case Studies
A 7shifts Case Study
Beechwood Doughnuts is a popular, six‑year‑old bakery in St. Catharines, Ontario, known for handcrafted flavors and lines around the block and now producing 10,000+ doughnuts a week. Rapid growth and the COVID pivot to pickup and delivery exposed operational pain points: paper schedules, constant texting and Facebook messages, manual payroll and spreadsheets made staffing, communication and payroll time‑consuming and error‑prone.
By adopting 7shifts, co‑founder Tayler Book moved to digital scheduling, reusable templates, team announcements and chat, plus integrations with MICROS POS and QuickBooks. The change cut scheduling time by about five hours per week, reduced payroll to 10–15 minutes, kept labor costs consistent, and improved staff communication—freeing the team to focus on operations and scale their delivery‑focused business while continuing to produce thousands of doughnuts weekly.
Tayler Book
Co-Founder