Case Study: Bonita Bay Club achieves reliable staff communication and rapid reopening with 7shifts

Bonita Bay Club stays connected during Hurricane Irma

7shifts customer Bonita Bay Club, a private club in Bonita Springs, FL, faced the full force of Hurricane Irma in September 2017. With widespread power and internet outages and the club’s server shut down, leadership needed a reliable way to reach staff quickly to coordinate cleanup and reopening efforts.

Using 7shifts’ in-app chat, the Senior Food & Beverage Manager sent group messages to the entire team, assembled more than 30 employees for cleanup, and had the club ready to reopen for lunch within days. The app served as their primary communication channel for 3–4 days, proved invaluable during the emergency, and has since been added to their official preparedness plan.

Bonita Bay Club

Bill MacPherson

Senior Food & Beverage Manager