Case Study: Little Pub achieves streamlined scheduling and lower labor costs with 7shifts

Big on tasty food & outstanding service

Little Pub is a four-location Connecticut restaurant group known for upscale pub fare and consistent guest experience. Owner-operator Douglas Grabe, with a tech background, moved to cloud-based systems but struggled with cross-location scheduling, time-consuming shift coverage, and fragmented staff communication that distracted managers from service.

By adopting 7shifts (recommended through their Toast POS integration) Little Pub gained cross-location scheduling, centralized messaging, and visibility into sales and labor data. The result: managers spend far less time filling shifts, labor costs have fallen thanks to smarter scheduling, staff satisfaction improved, and overall operational efficiency and guest service have increased.

Little Pub

Douglas Grabe

Owner-Operator