Case Study: Andy's Frozen Custard achieves streamlined scheduling and higher employee engagement with 7shifts

Andy’s Frozen Custard - Customer Case Study

Andy's Frozen Custard is a family-run quick-serve chain known for fresh custard and great service, with 56 locations across the United States. As the brand prepared for rapid expansion, managing schedules with hand-written paper rosters and emailed scans became infeasible, creating inefficiencies, high scheduling time, and limited oversight.

They implemented 7shifts scheduling software to centralize scheduling, logs, and mobile communication. The change cut schedule-creation time from about two hours to under one, increased employee engagement and accountability, reduced no-shows, improved manager oversight and floor time, and helped control labor costs while giving employees easier access to their schedules.

Andy's Frozen Custard

Travis Leaming

Director of Store Operations