Case Study: Cleeng achieves faster sales enablement and RFP automation with 1up.ai

Cleeng Uses 1up to Answer Complex Sales Questions in Seconds

Cleeng, a provider of Subscriber Retention Management (SRM®) solutions, faced a challenge in its complex enterprise sales cycles. Their sales team needed to quickly answer intricate technical and product questions from customers without constantly pulling in subject matter experts, a process that was inefficient and distracted teammates. They turned to the vendor 1up.ai to help automate their sales enablement.

By implementing 1up.ai, Cleeng integrated its vast knowledge base, including a five-year-old "RFP Bible," into an instantly searchable system. The solution allowed their team to get high-quality, automated answers in seconds, which was integrated into Google Chat for broad organizational use. The results were significant; 1up.ai enabled Cleeng to automate responses to massive sales questionnaires, completing hundreds of rows in minutes, which improved the quality and speed of their RFP submissions and boosted productivity across sales, customer success, and engineering teams.

Cleeng

Alexis Gaï

Chief Revenue Officer