Case Study: Docebo cuts RFx response time by 3 days with 1up.ai

How Docebo Cut RFx Response Time by 3 Days with AI Knowledge

The customer, Docebo, a global leader in AI-powered learning platforms, faced a challenge with their high-volume RFx process. Manually searching through thousands of archived Q&As to respond to hundreds of security questionnaires, RFPs, and vendor assessments each quarter was an inefficient and time-consuming process for their proposals team, costing them days of work and forcing them to turn down opportunities.

The vendor, 1up, implemented its AI-powered platform to automate responses. The solution cut first-draft response time by up to three business days, allowing the team to complete drafts in minutes instead of days. This measurable impact enabled Docebo to handle double the opportunities and freed the team to focus on more strategic, customer-facing work.

Docebo

Andrea Cascone

Global Proposals Manager