Case Study: Hunter Warfield (leading revenue recovery agency) achieves all-time high employee engagement with 15Five

Hunter Warfield’s HR Team Drives All-Time High Employee Engagement Results With Help From 15Five

Hunter Warfield, a 216-employee revenue recovery agency in the financial services industry, faced a broken performance review cycle and weak manager–employee communication that left staff without regular coaching, recognition, or clear visibility into company goals. Their previous HRIS was hard to use, causing skipped reviews and manual mini-reviews only in off-quarters, prompting HR leadership to look for a continuous performance solution.

By implementing 15Five with a strategic kickoff, early adopter lead teams, and focused manager training, Hunter Warfield adopted weekly Check-ins, 1‑on‑1s, peer recognition, and Best‑Self Reviews. Within a year they saw major gains in engagement—top survey items rose by 14, 9, and 15 points—better-quality conversations, improved review completion, saved at‑risk employees, and clearer alignment to company goals and values.

Hunter Warfield

Jonathan Juchnevics

VP of Human Resources