Case Study: Millwood achieves lower turnover and higher profits with 15Five

How Focus on Employee Engagement Led to Reduction in Turnover and 24% Increase in Profits at Millwood

Millwood, one of America’s largest pallet providers, was struggling with turnover and needed a better way to understand employee perceptions and workplace culture. Its in-house surveys weren’t delivering actionable insights, so the company turned to 15Five and its Engage product to measure employee engagement more effectively.

With 15Five, Millwood gained data-driven engagement insights, executive strategy support, and manager coaching to help leaders act on feedback. The results were strong: turnover dropped 24%, profits increased 24%, OSHA recordable injuries fell 20%, and survey participation rose from 57% to 70%.

Millwood

Rick Lombardo

Executive Director, Corporate Development