Case Study: Birge & Held achieves 17% engagement increase with 15Five Coaching

How Birge & Held Increased Its Engagement Score by 17% With 15Five Coaching

Birge & Held is a national private equity real estate firm based in Indianapolis with 400+ employees and over $1B in assets under management. As the company expanded into multiple states, leadership faced the challenge of scaling its tight-knit, localized culture while keeping employee engagement strong across regions and properties and building an employer brand that attracts the right candidates.

Birge & Held paired 15Five’s Engage surveys and consulting with targeted 15Five coaching for regional and property managers to drive focused action at the site level. The coaching produced rapid, measurable gains: one Memphis property moved from the bottom 10% to the top 10% in engagement, a Minneapolis property’s engagement rose 17% after a single session, operational efficiency there doubled, and the manager reclaimed about 20 hours per week.

Birge & Held

Larke Stuart

Director of Human Resources