2 Customer Monitor Case Studies

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Read 2 Case Studies from users in the Information Technology and Services industry to get the most important information that is specific to your business.

  • Ray White successfully achieves customer success across entire network and boosts NPS┬« score by over 30%
  • Australian Insurance Company wins back an additional $27m of at risk customers in just 12 months using Customer Monitor

About Customer Monitor

Customer Monitor is a leading Customer Experience Measurement service, which manages customer retention, customer voice, loyalty, word of mouth marketing and social promotion. Customer Monitor is a service delivered by award winning research company Perceptive Research which is a full-service market research company, with clients in the Australian and New Zealand markets. A highly respected research company founded in 2005, Perceptive Research now services more than 300 clients including Xero, Burger King, Trade Me, 2degrees, Samsung and Coles.

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