How the organization achieved compliance with three major frameworks in one year
SuccessKPI
Ian Macdonald
Chief Information Security Officer
SuccessKPI
SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. They leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk.
Case Studies
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