Case Study: Paten Hotels achieves reliable free guest Wi-Fi with Zyxel

ZyXEL provides Paten Hotels with wireless broadband

Paten Hotels, a group of four 3- and 4-star hotels in the South East and Midlands, wanted to replace paid broadband with a free, reliable guest internet service across bedrooms, public areas, and conference rooms. Facing different network requirements at each property, two listed buildings, and no on-site technical staff, the company turned to ZyXEL and its networking products to support a low-maintenance wired and wireless rollout.

ZyXEL provided tailored deployments using G-3000H wireless access points and ES-2024PWR/ES-2108PWR Power over Ethernet managed switches, with each hotel receiving a solution suited to its building and coverage needs. The result was dependable free internet access with minimal help-centre calls, no site visits needed after go-live, and strong guest usage—such as 358 internet sessions in the first month at the Langstone Hotel—while giving Paten Hotels a future-proof network for new services.