Case Study: a DPC startup scales its EHR platform to 8,000 patients in 12 months with Zymr

DPC Startup scales to 8K patients in 12 months with Zymr

A DPC startup needed a modern EHR platform specifically tailored for its membership-based healthcare model. Traditional systems lacked the flexibility for subscription billing, integrated telehealth, and mobile-first patient engagement required to scale their operations. To accelerate development, the startup partnered with vendor Zymr for product engineering services.

Zymr designed and implemented a scalable, HIPAA-compliant EHR and patient engagement platform. The solution included a React Native patient portal, membership billing automation, and secure telehealth integration. As a result, Zymr helped the startup onboard 8,000 members within 12 months, achieve 89% patient engagement scores, support 500 daily telehealth visits, and maintain 99.97% platform uptime with zero HIPAA compliance incidents.