Case Study: a national grocery chain achieves 99.8% inventory accuracy with Zymr's cloud-native WMS migration

a national grocery chain achieves 99.8% inventory accuracy with Zymr

The client, a national grocery chain, faced performance and scalability challenges with its legacy Manhattan Warehouse Management System (WMS), which struggled during peak demand periods. This led to inventory inaccuracies and reduced operational efficiency across its 68 distribution centers. To modernize their supply chain, the organization partnered with Zymr for a WMS cloud migration.

Zymr re-architected the legacy system into a cloud-native, microservices-based platform, integrating robotics and automating key workflows. This solution enabled real-time inventory tracking and high-volume order processing. The results for the grocery chain included achieving 99.8% inventory accuracy, a 42% improvement in picking productivity, and the capacity to handle 100,000 orders per day. Zymr's implementation significantly reduced system downtime and improved visibility across all distribution centers.