Case Study: a multi-hospital healthcare network reduces alert fatigue with Zymr's AI-powered alarm management platform

a multi-hospital healthcare network cuts alert fatigue by 70% with Zymr

The customer, a multi-hospital healthcare network, faced significant challenges with alarm fatigue among clinicians due to thousands of non-actionable device-generated alerts daily, which increased the risk of delayed responses to critical patient events. To address this, the network partnered with vendor Zymr to implement an AI-powered alarm management platform.

Zymr designed and deployed an intelligent alarm management platform that used machine learning to classify and prioritize alerts, correlated alarms from multiple devices, and automated escalation workflows. This solution from Zymr resulted in a 70% reduction in non-actionable alarm noise, a 35% improvement in critical alert response times, and a 50% reduction in manual alert review effort.