Case Study: a mid-tier third-party logistics provider achieves 97% on-time delivery with Zymr's AI-powered route optimization

a mid-tier third-party logistics provider improves on-time delivery to 97% with Zymr

A mid-tier third-party logistics provider was struggling with manual route planning and fragmented systems as its volume grew to over 25,000 weekly shipments. This led to inefficient carrier utilization and inconsistent on-time deliveries. To scale its operations and improve efficiency, the company partnered with Zymr to implement a modern Transportation Management System (TMS) with AI-driven route optimization.

Zymr implemented a scalable TMS featuring AI-based route optimization and real-time shipment tracking. This solution provided the logistics provider with data-driven routing decisions and end-to-end visibility. As a result, Zymr helped the company improve its on-time delivery rate from 82% to 97%, reduce transportation costs by 19%, and win $200M in new contracts through improved service levels.