Case Study: a mid-tier third-party logistics provider achieves 97% perfect order rate and 8x peak scalability with Zymr's cloud-native WMS modernization

a mid-tier third-party logistics provider achieves 97% perfect orders with Zymr

A mid-tier third-party logistics provider, serving 45 e-commerce brands, faced significant challenges with its legacy warehouse management systems (WMS). Their outdated platforms struggled with multi-client complexity, peak season demand, and real-time visibility, leading to operational inefficiencies and reduced customer satisfaction. To modernize its operations, the client partnered with Zymr for a cloud-native WMS platform.

Zymr implemented a multi-tenant, cloud-based WMS solution that integrated automated storage and retrieval systems and IoT-based inventory tracking. This modernization effort resulted in a 97% perfect order rate, a 250 picks per hour productivity rate, and an 8x increase in peak season order handling capacity. The solution also provided real-time inventory visibility and reduced operational costs by 30%, significantly improving accuracy and scalability for the client.