Case Study: a mid-sized industrial manufacturer scales orders 4X with Zymr's self-service B2B marketplace

a mid-sized industrial manufacturer grows order volume 4X with Zymr

The client, a mid-sized industrial manufacturer, faced challenges with manual ordering processes, fragmented systems, and a lack of real-time inventory visibility, which limited scalability and customer experience. To modernize operations and enable growth, the company partnered with Zymr to build a self-service B2B marketplace platform.

Zymr implemented a scalable multi-tenant marketplace with an advanced pricing engine, EDI supplier integration, and a mobile-optimized self-service portal. This solution empowered customers with real-time access and streamlined order workflows. As a result, Zymr helped the manufacturer achieve a 4x increase in order volume, a 62% adoption rate of self-service ordering, and a 35% reduction in order processing time.