Case Study: a mid-market third-party logistics provider achieves 5x fulfillment scaling with Zymr Distributed Order Management

a mid-market third-party logistics provider scales fulfillment 5x with Zymr

The client, a mid-market third-party logistics (3pl) provider, was struggling with inefficient order management across its complex network, which impacted fulfillment speed and scalability, especially during peak demand. To address these challenges, the client partnered with Zymr to implement a modern Distributed Order Management (DOM) platform.

Zymr designed and deployed a scalable DOM solution that centralized order orchestration and provided real-time inventory visibility. This implementation by Zymr resulted in a 24% reduction in fulfillment costs, a 96% perfect order rate, and the ability to scale 5x during peak volume events like Black Friday.