Case Study: a large hospice care network improves patient monitoring and care coordination with Zymr's Telehealth and RPM Platform

a large hospice care network achieves 92% caregiver adoption with Zymr

The customer, a large hospice care network managing over 8,000 patients, faced challenges in scaling care delivery and lacked integrated telehealth and remote patient monitoring (RPM) capabilities. This gap impacted care coordination and efficiency. To address this, the organization partnered with vendor Zymr for a comprehensive digital solution.

Zymr implemented a secure, HIPAA-compliant telehealth and FDA-cleared RPM platform tailored for hospice workflows. The solution included tools for virtual visits, real-time patient monitoring, and caregiver coordination. The results for the customer were significant, including a 92% caregiver adoption rate, a 33% reduction in patient readmissions, and the unlocking of $4.2 million in annual reimbursement. Zymr successfully deployed the platform across 75 locations in just 16 weeks.