Case Study: a global retailer achieves near-zero peak-season downtime with Zymr's microservices modernization

a global retailer cuts peak-season downtime to near zero with Zymr

The customer, a global retailer, faced significant challenges with its legacy monolithic order and inventory systems, which hindered scalability and caused downtime during peak sales periods. To modernize its operations and compete with digital-first rivals, the retailer partnered with Zymr for a monolith-to-microservices migration.

Zymr decoupled key modules into independent microservices, utilizing containerization, Kubernetes orchestration, and an API gateway layer. This solution provided elastic scaling and seamless integration with existing platforms. The results for the retailer were dramatic: downtime during peak seasons dropped to near zero, feature release cycles accelerated from quarterly to bi-weekly, and infrastructure costs were significantly reduced.