Case Study: a digital-first mortgage brokerage reduces fraud with Zymr’s AI-powered detection solution

a digital-first mortgage brokerage cuts fraudulent applications by 30% with Zymr

The customer, a digital-first mortgage brokerage, faced the challenge of fraudulent applications, including falsified documents and synthetic identities, slipping through their manual checks. This increased their default risk and threatened their sub-60-second pre-approval promise. They engaged Zymr to implement an AI-driven fraud detection system.

Zymr developed and deployed an AI-based fraud detection module that integrated directly into the client's loan origination system. This solution used advanced analytics for behavior analysis, document recognition, and credit anomaly detection, and was continuously retrained on live data. As a result, Zymr helped the brokerage reduce fraudulent application volume by 30% and lower false positives by 20%, all while maintaining their rapid approval speed.